FAQ

About wondergloss

How is Wondergloss different?

Wondergloss, is different because we have formulated luxurious, high quality products that just feel good. We want our fans to love how they feel in their own skin and own it. We have designed Wondergloss to not only look beautiful but also be affordable.

Where are Wondergloss products made?

We produce all of our products in a certified lab in Los Angeles CA.

Shipping

Where does Wondergloss ship?

Wondergloss currently ships to the 50 states, Puerto Rico, Canada, Australia and Mexico. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, Australia and remote areas up north in Canada, EH!

When will my order ship?

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 2-3 business days. Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. You can also us the Shop App to track your package.

How long will it take to ship to Alaska, Hawaii, Canada, Australia and Mexico?

You might experience a few extra days in shipping timelines. Shipping to these states and countries will take about 11-15 business days.

Where is my package?

Thank you for shopping with us! You will receive a notification once the order has been processed and shipped. 

Please keep in mind that once your order ships, it becomes the responsibility of the mail carrier. Please contact the carrier first, as often they mark packages delvered prematurely. If you need help with a damaged, delayed, lost or stolen delivery, please contact: 

  • USPS: 1 (800) 275-8777
  • FedEx: 1 (800) 463-3339
  • UPS: 1 (800) 742-5877
  • DHL: 1 (800) 225-5345

Returns and exchanges

What is your return policy?

We offer a 30 day period for returns or exchanges, no questions asked.

Contact info@wondergloss.com

How do I return or exchange a product?

Email us info@wondergloss.com and we’d be happy to help!

How long does it take to process a return?

4-7 business days after receipt of product is our average.

Can't find what you're looking for?

Please email us at info@wondergloss.com