Frequently Asked Questions
How is Wondergloss different?
We have formulated luxurious, high quality products that just feel good.
We want our fans to love how they feel in their own skin and own it.
We have designed Wondergloss to not only look beautiful but also be affordable.
Where are Wondergloss products made?
We produce all of our products in a certified lab in Los Angeles CA.
How Can I Track My Shipment?
You’ll get a shipment notification email with a tracking number as soon as your package has been processed and shipped.
You can also us the Shop App to track your package.
Please keep in mind that once your order ships, it becomes the responsibility of the mail carrier. Please contact the carrier first, as often they
mark packages delvered prematurely.
If you need help with a damaged, delayed, lost or stolen delivery, please contact:
- USPS: 1 (800) 275-8777
- FedEx: 1 (800) 463-3339
- UPS: 1 (800) 742-5877
- DHL: 1 (800) 225-5345
Where do you ship to and how long does it take?
We currently ship our products to the 50 US states, Puerto Rico, Canada, Australia and Mexico.
We understand the importance of receiving your orders promptly, and we're committed to providing a seamless shopping experience.
Order processing takes 2-3 business days. Then one of our carriers takes it from there.
On average, it takes 3-6 days for your orders to arrive to most US states.
You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, Australia and remote areas up north in Canada, EH! Shipping to these states and countries will take about 11-15 business days.
What is your return policy?
We offer a 30 day period for returns or exchanges, no questions asked.
It takes us 4-7 business days after receipt of product to issue a refund.
Email us at info@wondergloss.com and we’d be happy to help!